Tips for Downloading Ebooks
& Other Digital Products
It has come to
our attention that some customers may have trouble accessing their accounts or downloading their ebooks due to
problems with the shop software program. If you have such a problem, it may be an issue with your browser or its
If you have any
trouble accessing your account or downloading your ebook, please let us know by
emailing. We will respond as quickly as we can and will email
your ebook or refund your payment if needed. And will be terribly sorry for any frustration or
To download ebooks or other
digital products from the Pearlsong Press shop:
Go to the main shop page via www.pearlsong.com/shop or by clicking on the "Shop" link
on the tool bar at the top of this page.
Click on the "My Account" link on
the far right of the tool bar at the top of the Shop page.
Type your Username and Password into the fields under
the "Already a Customer?" heading at the top of the page. You should have been sent the
Username and Password in a Welcome email when you
made your purchase. If you didn't create an account yourself during the checkout process, one was automatically
created for you.
Once logged in to your account, click on the "Downloads" tab.
In the Downloads section you will see the downloadable product(s) you have
Click on their link(s) to download and save to your computer.